Flexi and reward wallet transaction outage

Incident Report for Perkbox

Resolved

This incident has been resolved.
Posted Jul 03, 2025 - 18:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 16:48 UTC

Investigating

We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.
Posted Jul 01, 2025 - 19:06 UTC