Redeeming perks is taking longer than usual and in some cases timing out

Incident Report for Perkbox

Resolved

Performance is operating normally. The implemented fix successfully resolved the performance issue.

Posted Nov 27, 2019 - 16:58 UTC

Monitoring

Performance has been back to normal for more than an hour. We'll continue to monitor

Posted Nov 27, 2019 - 12:07 UTC

Identified

We've identified the issue and are now working on a fix.

Posted Nov 27, 2019 - 10:55 UTC

Investigating

We are currently investigating this issue. An update will be posted shortly.

Posted Nov 27, 2019 - 10:44 UTC

This incident affected: Apps (Perks).