Perks product down

Incident Report for Perkbox

Resolved

Perks product is stable and back to normal operations.

Posted May 30, 2020 - 14:19 UTC

Monitoring

The perks product is back up and running. We are monitoring it to make sure it is stable.

Posted May 30, 2020 - 14:05 UTC

Identified

A third party service we use for search within the perks product is experiencing technical difficulties.

https://status.algolia.com

When their issues are resolved, our services will come back online.

Posted May 30, 2020 - 11:42 UTC

Investigating

We are currently investigating a perks product outage.

Posted May 30, 2020 - 11:34 UTC

This incident affected: Apps (Perks).